Tag Archives: AAA Awards

Second Time in a Row - Osborns Automotive in Redondo Beach earns the AAA Quality Service Award

From several thousand auto repair shops in Southern California, Osborn's Automotive was one of only 54 auto repair facilities to earn the coveted AAA Approved Auto Repair Quality Service Award for customer satisfaction and service quality. REDONDO BEACH, Calif. -- The Automobile Club of Southern California has announced its 2009 Quality Service Award honorees and Osborn’s Automotive was one of just 54 auto repair shops, selected from 600-plus AAA-Approved Auto Repair facilities in Southern California, to have earned the award. And, one of only 7 shops in the Los Angeles County to have earned it more than once. To receive an award, extremely stringent Auto Club standards must be met for a consecutive two-year period: • No more than one complaint from an Auto Club member. • A minimum 99 percent customer satisfaction rating during two consecutive surveys. • No facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bi-monthly shop reviews ... read more

Osborn’s Automotive in Redondo Beach Receives Coveted Industry Honor

Osborn’s Automotive in Redondo Beach Receives Coveted Industry Honor

From several thousand shops in Southern California, Osborn's Automotive was one of only 32 auto repair facilities to earn the coveted AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality. REDONDO BEACH, Calif. -- Earlier this year, the Automobile Club of Southern California announced its 2007 Quality Service Award honorees. Osborn’s Automotive was one of just 32 vehicle repair shops, selected from 600-plus AAA-Approved Auto Repair facilities in Southern California, to have earned the award. To receive an award, extremely stringent Auto Club standards must be met for a consecutive two-year period: • No more than one complaint from an Auto Club member. • A minimum 99 percent customer satisfaction rating during two consecutive surveys. • No facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bi-monthly shop reviews. AAA-Approved Auto Repair Operations Manager, Michael Hoshaw, called the w ... read more