Tag Archives: Service and Repair

What is Walnut Blasting?

What is Walnut Blasting?

If you are a BMW or MINI owner this post is for you. Walnut Blasting is a dealer recommended service for BMW and MINI owners every 30,000 miles. What’s the issue? Direct injection BMW engines are prone to excessive carbon build up on the vehicle’s intake valves. Your N54’s intake system needs to be cleaned regularly to perform at it’s peak. This buildup is common and normal but as the level increases you could find your car suffering from a few of the following issues: Poor throttle response Engine misfiring Loss of fuel economy Cold start idle issues Flat spots in the vehicle's power band Lack of engine power Why does this happen? The most common reason for the carbon build up is due to contaminants in the air that pass across the engine’s intake valves. In a multi-port injection engine, fuel is injected prior to the intake valves, which allows the fuel to clean the buildup that accumulates on the intake ports and valves. Contaminants in the a ... read more

Second Time in a Row - Osborns Automotive in Redondo Beach earns the AAA Quality Service Award

From several thousand auto repair shops in Southern California, Osborn's Automotive was one of only 54 auto repair facilities to earn the coveted AAA Approved Auto Repair Quality Service Award for customer satisfaction and service quality. REDONDO BEACH, Calif. -- The Automobile Club of Southern California has announced its 2009 Quality Service Award honorees and Osborn’s Automotive was one of just 54 auto repair shops, selected from 600-plus AAA-Approved Auto Repair facilities in Southern California, to have earned the award. And, one of only 7 shops in the Los Angeles County to have earned it more than once. To receive an award, extremely stringent Auto Club standards must be met for a consecutive two-year period: • No more than one complaint from an Auto Club member. • A minimum 99 percent customer satisfaction rating during two consecutive surveys. • No facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bi-monthly shop reviews ... read more

Osborn’s Automotive in Redondo Beach Receives Coveted Industry Honor

Osborn’s Automotive in Redondo Beach Receives Coveted Industry Honor

From several thousand shops in Southern California, Osborn's Automotive was one of only 32 auto repair facilities to earn the coveted AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality. REDONDO BEACH, Calif. -- Earlier this year, the Automobile Club of Southern California announced its 2007 Quality Service Award honorees. Osborn’s Automotive was one of just 32 vehicle repair shops, selected from 600-plus AAA-Approved Auto Repair facilities in Southern California, to have earned the award. To receive an award, extremely stringent Auto Club standards must be met for a consecutive two-year period: • No more than one complaint from an Auto Club member. • A minimum 99 percent customer satisfaction rating during two consecutive surveys. • No facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bi-monthly shop reviews. AAA-Approved Auto Repair Operations Manager, Michael Hoshaw, called the w ... read more

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