The auto repair world has changed more in the last 10 years than in the 100 years before that. With front wheel drive and advanced computer controls, it's almost impossible for the do-it-yourselfer to even change their own oil, let alone turning off the service due reminder light!
Changing simple things like spark plugs, alternators and belts is beyond the average driver as it can require significant disassembly and expensive, specialized tools.
One of our primary missions is to educate the customer about the new world of auto repair. This is a world where technicians have college degrees and must take tests and spend years learning as an apprentice to get certified. No longer is it a place to put the kid that was not college bound. It is a world where a car can have dozens of computers. The common procedures (even brakes) can require the use of specialized test equipment and laptop computers. We may as well be in the computer repair business.
Maintenance is now more important than repair. Indeed, maintenance prevents repair. Your car is likely one of the largest investments in your life. Let Osborn's help you understand the complicated world of auto repair.
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