Southbay Ford told us the battery we had just replaced the week before was bad on our Ford Edge when we took it in for an oil change. We were also told we needed a new windshield wiper pump, as no water came out of the nozzles that clean the windshield. My husband told them to only change the oil and he left. After several phone calls, a close friend suggested Osborn's Automotive. He said they are knowledgeable and trustworthy - just what we needed! Jaimie and her crew were awesome. They fixed the windshield wiper nozzle on the Edge - turned out we needed a $5.00 clip that attached a hose rather than the $300.00 pump! We also had them service out F-150 at the same time. Everything about Osborn's is top notch! Super friendly welcome, knowledgeable technicians, cleanliness, easy access, and for us, the added bonus of being only 10 minutes from our house!