Every staff member I have met at Osborn's is friendly, helpful, and in a great mood! It's uplifting to come and spend money to repair my car when cash is a concern. I makes it easier to go to someone you trust. I received a complimentary rental car for the two day work on my Acura, without the rental I would have been like a fish out of water and not able to get to work. Thanks guys you do a great job!