Decided to give Osborn's a try after frustration set in with Pep Boys and Jiffy Lube. Jaime at the front desk was able to document my issue with promptness and professionalism. We had a good chat and I realized that Osborn's valued me as a new customer. I dropped my car off and was able to get a free ride to work while the staff addressed my power steering problem. Jaime called and said they would be able to resolve it same day and they would pick me up once the work was complete. As promised, I was picked up in the afternoon, picked up my truck and it was running good as new! Thanks Osborn's for the great service!