Redondo Beach & Whittier Auto Repair

5

This was our first visit to Osborns after a family member recommended them to us. Jaime was wonderful in explaining what services were needed immediately and what could be delayed for a few months. That was very appreciated since we are on a budget and have to prioritize all expenses. She was very patient, very specific and clear with all the information. Mike the mechanic came out to review my car when I picked it up and discussed the completed work done. I really appreciated that. Only problem I had was that it rained that night after Osborns washed my car and that wasn't their fault at all. Bummer!

5

I dealt with Jaime exclusively, and she was great.

Eric, it was great to see you. So glad to pass on the good news about your Prius battery. Hope all continues to go well with it. - Jaime

- Pacific Tire Motorsports
5

As always! Greta service with a friendly staff. Jamie watches out for my car 😀

Thank you for the great review. I really hope you enjoy the new author and can't wait to hear about it. - Jaime

- Pacific Tire Motorsports
5

It was the very easy to have my car serviced at Osborns. Jaime was very good at explaining what I needed and why. The cost was reasonable. I could walk there - it was only a few blocks but they sent a car because it was raining. I like supporting a local company and it is even easier when they do a good job. Thank you!

Karen, I would like to formally welcome you to Osborn's Automotive. I am glad to hear my staff met your expectations. I hope to continue to be of service to you in the future. Sincerely, Scott Osborn

- Pacific Tire Motorsports
5

Your employees were a great help to me even though my car had to be taken to a VW agency. The young lady at the front desk went way beyond what would be called good service.

Richard, Thank you for taking the time to write this kind review. It was very nice to meet you and I look forward to you filling me on the resolution for your vehicles. Keeping my fingers crossed for this to be a warranty coverage. - Jaime

- Pacific Tire Motorsports
5

I trust Osborn's, it's that simple. I feel like they know my vehicle (and me!), that I'm not just a "number". I'm very pleased with their service.

5

you guys are the best thank you for your help and attention to my car. Jamie your a rock star!

5

As always, good and friendly service. Work is always explained before it is done and happy that you are able to provide transportation when needed.

Nancy, Thank you for visiting us. As always it was great to see you. I enjoyed the Catherine Coultier book but am LOVING JD Robb's series. Thank you again! Jaime

- Pacific Tire Motorsports
5

Every single time has been an amazing experience. Jamie is always straight forward for me and explains everything that is wrong with my car so I can understand. I haven't had to pay for my last 2 appointments, yet they did everything in their power to attempt and fix the problem. I'm so happy with their service and will continue going to them for whatever car I have

5

Awesome company to work with! With a background in marketing and customer service myself, there aren't too many Automotive companies I know of that go out of the way to build awareness for their business and that recognizes the importance of repeat business! Besides doing great work, they offer some personal touches that I just didn't expect!

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