5

Very professional - prompt - knowledgable - friendly

5

This place is an " E" ticket!!!!!Excellent Everything!!!

5

Very thorough service, great job.

5

Never seen a auto repair garage so clean.

4

The service is excellent, timely and very clean. All the staff are very friendly and explain very well.

4

Osborn's service is a results oriented approach to car maintenance find the problem,fix the problem This is my second service visit,I highly recommend them.

5

Fast, knowledgeable and affordable. Scott and the crew did a great job with no suprises for my 2000 Land Rover Discovery. Highly recommend!

4

The bulb burned out in one of my brake lights.  I normally take my Subaru to the dealer for service, which is all the way in Santa Monica.....but no way was I driving over there for a simple bulb replacement.  I went a few blocks down the road to Osborn's.  They helped me right away, although I had no appointment  & had never been there before & they were busy.  The first guy could not figure out how to get the tail light cover off (neither could I...leave it to Subaru) & the boss saw him trying to force it off and came & took over the job.  (The plastic cover costs around $300 to replace if it breaks.)OK.....the boss did figure it all out & replaced the bulb, but in the process broke a little plastic thingy that helps to hold an interior cloth cover thingamabob in place.  There is a second little plastic thingy doing the same job, and we figured two are not necessary anyway, so no big deal.The boss said no charge for the $10 bulb (his cost is $8, absurd) because he broke the little plastic thingy worth about 50 cents.  I insisted on paying something because that just wasn't right, so we split the cost - I gave him 5 bucks - and the labor was free.I believe these people are honest mechanics based on this experience and, although I will continue to take my car to the dealer for service, I believe Osborn's deserves a positive Yelp.