4

I took my beat-up old truck into Osborne's to see if they could fix the manual crank window. I had taken the upholstery off the inside of the door, but I could not figure out how to get to the inner parts. I like to be able to roll up the window for security.They were fine with doing an "exploratory" repair. They gave me a price to open up the door and see what was needed.It ended up that the broken window parts far exceeded the value of my poor old truck. I was shocked, and they were understanding when I told them that I could not justify spending that much on the window. They put the door back together without badgering me to spend more money. They even sent a driver to my home in their cute little Smart Car to pick me up, when it was finished.I am very sad about my truck. But I am happy with the service and how I was treated at Osborne's.

5

Highly recommend this place. I had one negative experience and they called me to sort it out. I really appreciate that they take customer feedback so seriously.

5

Took husband's WRX in for a squealing belt. Fixed right away. Always professional, friendly help from Danial and a ride home I appreciated from another young man.

5

It was painless. Dropped the car off for regular service and when I got the call the car was ready, they had several suggestions as to what was needed. Brakes, belts, etc. I live on a pretty tight budget and they helped me decide which should be done first and what can wait a while. Plus, they washed my car!

5

Thanks for your continued expertise in taking care of my car and informing me in a timely manner what needs to be done in the future.Also your prices always seem fair and you do a professional job.Also you are friendly and kind which makes it special to do business with you. Keep on doing what you are doing...it's the American way and what we have always believed in. It's called trust!Marjorie Stafford

5

I just moved here from the Central Valley. I didn't expect to come across such a friendly and professional automotive place. Dan at the front desk was super friendly and knowledgeable. The service department had my car done by the time I asked and it is running great! I will be recommending you guys. In fact I am bring my daughters car in for service. Thanks for your awesome customer service. Darla Reeder

5

I called and spoke with Daniel about needing a wheel alignment ASAP.No problem and they got me in an out fast. Great service and location.

5

Thank you Dan for going above and beyond in fixing my problem. Congratulations Osborn's for winning Daily Breeze best award AGAIN.

5

I purchased my auto from a friend;s husband after she passed away. It had been serviced at Osborn's Automotive from the time it was purchased and have kept the service there. The car is now nearly 10 years old. I have beeen very satisfied with the service, the honesty, and integrity. I highly recomend them for sevice. S. P.

4

Osborn's has excellent customer service. They go above and beyond to make sure that things are done in a timely fashion with fair prices. I appreciate the drop off/pick up service they provide. That was a seal dealer for me. And lastly I am very pleased with the work done thus far on my car. I would recommend Osborn's to anyone.