4

Overall great service. A mistake that was a understandable error, writing down the wrong phone number lead to having to keep my car there over the weekend and also paying for a $30 taxi ride Monday morning (long story) but the owner helped in getting me a discount on parts so that made up for the loss. I would recommend them.

5

First class operation, knowledge and integrity. Can't ask for too much more.

5

Everything was great as usual I would not take my car anywhere else

5

Thank you for your incredible patience and persistence to get my old ('87) Volvo up to par again. Overcoming years of so-so maintenance was not an easy feat, and you did it!

4

After having met with the owner of Osborn's, I definitely feel the need to update my review. Scott Osborn reached out to me and asked to have a meeting to rectify everything. I was very impressed by his gesture and initiative. I think a lot of owners would just write-off anyone who criticizes their business. We discussed my last work order. I told him that it seemed some of the work I received was unnecessary and way overpriced. While he agreed that some of the prices were indeed, a little high, he also assured me that they were not trying to run a scam. He said that he had complete confidence in his mechanics. He also said that Osborn's is making some changes with regards to how they conduct business. After having our meeting, I have concluded that Scott is a genuine guy and an honest, hard-working business owner. If I only had to deal with him, I would surely return as a customer. The only reason why I might not return is the manager. While some people may appreciate her direct, no-nonsense approach, for me personally, I don't think our personalities mesh well. Give Osborn's a try and decide for yourself. They have always done a great job with my vehicles and Scott says that they are dropping their prices to become more competitive.

5

Courteous and knowledgeable staff that make sure you understand what needs to be done and why. I trust your company more than any other and will be back for all my auto needs. Thank you.

5

Our car is running great. Thanks!

5

5 stars

4.5

They were very thorough in their assessment, and they were helpful in transporting me from the center to my home.

4

Your customer service is always great. Thank you. I do have a noise in my air conditioner now that wasn't there before I had the repair and want to bring it back in but concerned that there will be an additional charge.