5

New customer and loving the service. Professional and very thorough.

5

As always, a great and timely job!

5

You guys are awesome

5

I always get great service at Osborn's! Jamie up front is always really nice and kind. Sad you all don't vacuum out cars anymore yet the packet of wipes was nice :)

5

Could see I definitely need a new battery. Taking your word on the struts. Please just take it easy on the prices for all. Thanks!

5

Scott and Jamie are the best. They are very responsive, knowledgeable and professional. Took my car in for an unexpected problem and they had it fixed the same day by noon. They went through all my options and costs to help me make and informed decision. Scott and Jamie make you feel taken care of and valued as their customer.

5

How in the world does Osborn's only have three stars in cyber sapce?!?!? In reality land this is the BEST Automotive shop in SoCal!! Not only is it over the top clean and classy, but the staff is knowledge, helpful and always honest. Â I recently had about a million lights on my dash to service my car, I took it into Osborn's, and after diagnostic test, they determined a major issue and were surprised that this was occurring on such a new car (2009 VW EOS). They sent me to the dealer and encouraged me to look into recall noticed around that issue. When I took it to the dealer, they addressed it for $700 bucks WITHOUT any mention of the recall. After all the spent cash, I heeded Jamie @Osborn's recommendation and SHE WAS RIGHT!! Â Who has two thumbs and getting her money back? This gal!! All due to the attentive staff at Osborn's that actually cares about their customers. Â Another experience that soon followed was a light again appeared on my dash, so I dashed into Osborn's to see what the issue was. It was already after they had closed, but I was nervous to drive the ten miles home. Fingers crossed, I pulled into the lot, Ashley met me with a smile, adjusted the tire pressure, EXPLAINED in laymen terms something about atmospheric pressure and temperature change related to tire pressure and sent me on my way free of charge. Where in our modern times does that level of customer service happen? At Osborn's!!

Maisha, Thank you for the great review. I am so glad to hear you got your money back! Thank you for the Toyota referral. - Jaime

- Osborn's Automotive Inc.
5

My 17 year old sister called me panicked that her car wouldn't start, and me being in LA could do nothing to help her, so I instructed her to have triple A tow her to Osborns and then have them drive her home in their smartcar.Turns out absolutely nothing was wrong with her car, so when it was picked up the following morning, Osborns said since they couldn't recreate the problem, there was no charge whatsoever. We didn't have to pay anything! That really said a lot to me about their business since they easily could have come up with some problem or part replacement... but instead they were honest. Thanks Osborns! Will definitely come back for future car problems :)

5

$20 flat to fill a propane tank!!! Â Cash only.

5

Consistent, quality service. My car is always ready at the promised time, and they wash it too! It feels very "red carpet" but with good value for money.

Thanks, Julie!

- Osborn's Automotive Inc.