5

oil change

5

Best experience I've had at an automotive shop! I'm new to the area and wanted to have my car inspected and serviced. They send you a report of recommended work to be done with photos of the problem areas. Being a girl the photos helped me understand the ware and tear my car had been through. They were upfront with fees and didn't overcharge me for parts or labor. They also have a smart car/shuttle service where they can drop you off while your car is being worked on and then pick you up when they're done which is convenient. They even cleaned up the exterior of my car a bit. I'm definitely going back!

5

your staff is very friendly and acted in a professional manner; and the car was ready at the time stated.

5

Fantastic service as always!

5

Jamie was terrific once again. Honest with the car. I will bring it back when the part comes down in price.

5

Great service and great explanation on what needs to be worked on, as usual

5

jaime was very professional and nice. 1 small error. Gave me someone else's inspection report, but otherwise was great.

5

You have a good person there named Jamie. She is on top of your vehicle and its needs. She makes you feel like you only are so important and your car.

5

As always, the staff at Osborn was caring and thorough. I don't have any hesitation when I leave my car, that I will be overcharged or that they'll look for other things wrong that don't need to be fixed. Jamie is very good at accessing the situation and recommending fixes accordingly.

5

easily five stars for friendly customer service, explanation of service provided and what to pay attention to for possible fixes the next time. All this and a car wash to boot....Also, it is extremely clean and enjoy all the automobile memorabilia in the office.